Terms & Conditions

 

In this page, you will find details of all the contractual terms and conditions governing our services.

 

COSTS

All prices displayed on the website are inclusive of VAT, according to the applicable tax legislation.

 

There are no additional costs beyond those clearly stated in the Grand total of the order confirmation, which you can consult at any time by going to MY ACCOUNT/ARCHIVE AND RETAIL ORDERS.

 

PIACEMOLTO reserves the right to change prices, descriptions and availability of products without notice. For this reason, we encourage you to always check prices before ordering, especially in the case of a recursive order: our commitment is to always safeguard our Customers and avoid misunderstandings that may arise.

We also reserve the right to limit quantities ordered for any product or promotion.

 

PAYMENTS

PIACEMOLTO provides you with the following secure payment methods:

- CREDIT CARDS (VISA, MasterCard, American Express, Postepay)

-       PAYPAL

-       BANK TRANSFER

 

The production of your order will start as soon as we receive confirmation of your payment.

 

PRODUCTS

Our program, which allows you to view your virtual shirt, including your various tailored choices, was designed with the utmost attention, to render an accurate image of the final shirt. However, the display of images and colors is related to the settings of your monitor and may have some minor differences.

 

MEASUREMENTS and STYLES

PIACEMOLTO makes your clothes according to the measures and indications provided prior to shipment of the order; each shirt is carefully checked to verify that the measures correspond to the order made; please carefully check your measurements before sending us your order.

You can choose between the following options to provide us your measurements:

 

- provide us complete measurements of a shirt

 

- provide us with simplified measurements.

In the first case, you will receive a shirt identical to the original one, and in any case perfect fitting.  However, it is possible that two shirts ordered at different times are not identical: minimal differences of color or style/size guarantees the craftsmanship of our garments and are an asset, not a defect.

Besides shirts made to measure, PIACEMOLTO produces accessories and complements, all handicraft and Made in Italy, like the cufflinks in steel, brass, or other precious or noble metals, to which stones, enamels or Swarovski are skillfully applied; in 2013, PIACEMOLTO also designed and created a collection of pochettes 100% pure fine silk, also handicraft and hand-fringed. Every little - and possible - imperfection makes our products unique and is a guarantee of the garments'or objects' craftsmanship.

 

CUSTOMER CARE

It is in the interest of PIACEMOLTO to ensure you are fully satisfied, and we strive to put the utmost care to make your shirts and accessories. If for some reason the garment or product that was sent to you is defective, damaged, or does not conform to your order, PIACEMOLTO will replace it, as specified in the RETURNS and WITHDRAWAL page.

PIACEMOLTO applies the formula MONEY BACK GUARANTEE on all its products to give you the greatest guarantee of service quality and voluntarily renounces to apply article 55 of the L.D.185/99 that unequivocally excludes garments made to measure or plainly customised from the right of returns.

We believe that the care and attention we put into achieving our garments should be enriched by a customer service just as careful and accurate.

 

SHIPPING

The production of your order will start upon notification of payment; from that time to the actual delivery it takes up to three weeks maximum, unless special circumstances occure, beyond and out of our control (holidays, special occasions, transport delays, strikes, etc.)., which can delay delivery by a few days.

We have chosen reliable express couriers to deliver our products: GLS and DHL.

 

PERSONAL INFORMATION

Regarding this topic please read the PRIVACY POLICY page, where everything regarding the processing of your personal data is indicated.

 

 

OPTIONAL OR MANDATORY PROVISION OF DATA

Providing your personal information to PIACEMOLTO as required on different occasions, may be necessary to achieve the purposes specified in the information, or optional.

 

The obligation or option of providing personal data is specified as required – with reference to the individual information requested – upon individual data collection, thanks to the identification sign on the obligatory information.

 

Refusal to communicate to PIACEMOLTO some information marked as mandatory makes it impossible to achieve the main purpose of the specific collection and it could, for example, make it impossible for PIACEMOLTO to perform the contract of purchase of products on www.PIACEMOLTO. com or to provide other services available on www.PIACEMOLTO.com (eg customer services or newsletters).

Providing PIACEMOLTO data other than those marked as mandatory is to considered optional and has no effect in order to achieve the main purpose of the data collection.

 

The personal data that you will supply will be recorded and preserved on protected electronic devices and treated with adequate safety measures by also linking and integrating them with other DataBase.

The data and cookies received from you will be treated by PIACEMOLTO exclusively with methods and procedures necessary to provide the services requested.

The data will not be disclosed, and only with your express consent, may be used to perform statistical analysis, market surveys and sending commercial information on PIACEMOLTO Srl products and promotional initiatives

 

 

DATA SUPERVISOR

At present, some supervisors who process your personal information are as follows:

1. PIACEMOLTO Srl, which deals with the management of your order and processes your data electronically only;

2. General Logistics Systems Italy SpA and Dhl Express Italy S.r.l. which deal with the processing of data necessary to carry out shipping, delivering and returning products purchased on our website;

3. Dada Group to process data with regard to the management and maintenance of PIACEMOLTO servers.

The updated list of Data Processing Supervisors referred to in this information may be consulted at the Registered Office of PIACEMOLTO Srl in Piazzale Cantore, 12-20123 Milan.

 

 

 

YOUR RIGHTS

You always have the right to obtain confirmation from PIACEMOLTO related to the processing or not of personal data concerning you, even if not yet recorded, and their communication in intelligible form.

 

You are also entitled to obtain information from PIACEMOLTO on:

- the origin of your personal data;

- purposes and methods of processing your personal data;

- logic applied in processing through electronic devices;

- identity of the Data Controller and Data Supervisor;

- Indication of the parties or categories of parties to whom the personal data may be communicated or who can learn about them as Data Supervisors.

 

In addition, you have the right to obtain from PIACEMOLTO:

a) updating, rectification, integration of your personal data;

 

b) the cancellation, anonymous transformation or blocking of personal data processed in violation of the law, including those which need not be

kept for the purposes for which the data were collected or subsequently processed;

 

c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared to the protected right.

 

You however, have the right to oppose it totally or in part:

 

a) for legitimate reasons, related to processing your personal data, pertinent to data collection purposes;

b) to the processing of personal data for the purpose of sending advertising materials, direct sales, or for carrying out market research or  commercial communication.

 

You may freely and at any time exercise your rights with a written request to PIACEMOLTO - at the postal address of the Registered Office (Piazzale Cantore, 12-20123 MILANO) or via e-mail at: info [at] piacemolto.com

 

To ensure that your personal data is always accurate, current, relevant and complete, please update your profile whenever necessary from "YOUR ACCOUNT".

 

APPLICABLE LAW

This Privacy Policy is governed by Italian law and in particular by the Code regarding the protection of personal data (Legislative Decree 30 June 2003 n. 196) which governs the processing of personal data - also held overseas - carried out by anyone who is domiciled or is based in Italy.

The Code guarantees that the processing of personal data will be processed respecting their rights and fundamental freedoms and dignity, with particular reference to confidentiality, personal identity and the right to protection of personal data.

 

PRIVACY POLICY CHANGES AND UPDATES

PIACEMOLTO may amend or simply update all or part of the Privacy Policy of the site, even considering the change in the law or regulations that govern this matter and protect your rights.

The changes and the updatings of the Privacy Policy will be notified to the users in the page "PRIVACY POLICY" as soon as adopted and will be binding as soon as published on the website. Therefore, you should regularly access this section to check the publication of the most recent and updated Privacy Policy.